Customer Service Representative:

Cantu Bathrooms & Hardware is a unique high design kitchen and bathroom showroom that specializes in it’s unique European inspired fixtures and hardware. We have grown to become the standard for innovation and quality across Canada with a network of groundbreaking designers throughout the globe. We are seeking an individual who possesses a high level of technical plumbing knowledge. The successful candidate must be able to deliver exceptional customer service, be team oriented, self-motivated and have the skill set to problem solve. The individual must have a minimum of 3 years relevant experience. At Cantu Bathrooms we believe in the success of not only our team but our customers and we look forward to coming to work everyday.

YOU ARE:

• An outgoing, friendly, and driven person who is passionate about helping people and building lasting relationships
• Reliable, accountable, efficient, and timely
• Driven and self-motivated to learn and grow
• Detail-oriented and capable of problem solving
• Able to quickly learn and work with our sales systems and computer systems

YOU HAVE:

• At least 3 years relevant experience
• Excellent written and verbal communication
• Computer and software skills, especially in the Microsoft Office Suite & POS System
• A knack for organization and time management
• High level of technical plumbing knowledge

YOU WILL:

• Be team oriented
• Receive incoming calls and emails
• Look after shipping and receiving of products
• Provide excellent customer service

Sales Associate:

Cantu Bathrooms & Hardware is a unique high design kitchen and bathroom showroom that specializes in it’s unique European inspired fixtures and hardware. We have grown to become the standard for innovation and quality across Canada with a network of groundbreaking designers throughout the globe. We are seeking an individual with experience in selling Luxury goods. The candidate must be capable of providing extraordinary customer experiences and has a passion for luxury products. The individual must possess a technical skill set and is extremely detail-oriented. They must be organized and understand the importance of timely customer communication. Candidates must have a minimum of 3 years previous experience in selling luxury products. At Cantu Bathrooms we believe in the success of not only our team but our customers and we look forward to coming to work everyday.

YOU ARE:

• An outgoing, friendly, and driven person who is passionate about helping people and building lasting relationships
• Reliable, accountable, efficient, organized and timely
• Driven and self-motivated to learn and grow
• Extremely Detail-oriented and capable of managing multiple tasks
• Able to quickly learn and work with our sales systems and computer systems
• Being bilingual in English and Cantonese is an asset

YOU HAVE:

• At least 3 years of experience selling luxury products
• Excellent written and verbal communication
• Computer and software skills, especially in the Microsoft Office Suite & POS System
• A knack for organization and time management
• The knowledge and understanding of timely customer service

YOU WILL:

• Assist the showroom team with processing purchase orders
• Maintain detailed records of stock inventory and any other work undertaken
• Continue to be current with training and internal opportunities
• Receive incoming calls and emails
• Look after all of the needs of a customer
• Provide excellent customer service
• Maintain detailed records of customer sales and inquiries
• Continue to be current with training and internal opportunities